Brew Sage / FAQs

FAQs

General

Where can I find Brew Sage products?

At present, all our products are sold online on our website www.brewsage.in and Amazon.in We are also at a few Modern Trade in North India. 

Do you sell wholesale products?

If you are interested in buying bulk quantities or selling our products, please contact us at brewsage01@gmail.com

Where do you source your teas from?

We source and personally select our teas from select tea gardens across India.

We work directly with each tea garden in India and eliminate the need for a middle-man. This allows us to develop strong relationships with the farmers, gain access to the very best batches, and ensure you receive the best experience in every sip.

Do you have a loyalty or rewards programme?

Yes! Our Sage Club offer exclusive benefits including early access to new products, member discounts, and special seasonal offerings. Visit our Sage Club page to find out more and join.

Are your packaging materials eco-friendly?

We are committed to reducing our environmental footprint. We use recyclable and biodegradable packaging wherever possible and are continuously working to improve our sustainability practices across the business.

Tea & Food Safety

Do you use natural ingredients in your teas?

Yes, our teas are made of 100% natural ingredients. We are committed to being natural without the use of artificial flavors, coloring or preservatives

Are your products organic?

All the tea gardens that we collaborate with are committed to not using pesticides or artificial preservatives when possible. Some of the larger tea gardens that we source from have been able to get organic certification.

Most tea gardens that we collaborate with practice organic methods, but have not been able to get certified organic due to financial constraints. The tea gardens that are most affected by the high pressure of pests and diseases, tend to have integrated pest management, and do not spray unnecessarily.

How should I store my tea?

To maintain freshness, tea should be kept in an air tight pouch or an airtight container. Oxygen and moisture can affect the quality of tea.

It's also important to remember that tea absorbs scents, so make sure to keep it away from any foods and spices that have a strong aroma or smell. Always store tea in a cool, dry place and away from direct sunlight.

Do your teas contain caffeine?

All of our blends are completely caffeine-free. We believe that a great cup of tea should be something you can enjoy at any time of the day — morning, afternoon, or before bed — without any worry. Our blends are crafted from herbs, botanicals, and natural ingredients that are naturally free of caffeine.

Can I drink your teas during pregnancy?

While most of our teas use natural ingredients, we always recommend consulting your doctor or midwife before consuming herbal teas during pregnancy. Some herbs may not be suitable at certain stages, and your healthcare provider is best placed to advise you.

Storage & Freshness

How long does tea stay fresh?

Most of our teas have a shelf life of 18–24 months from the date of packaging when stored correctly. However, for the best flavour and aroma, we recommend consuming them within 12 months of purchase. Each pack carries a best before date for your reference.

What is the best water temperature for brewing tea?

Different teas require different temperatures for the best results. Most of our teas are best brewed at 90°C.

Do you ship internationally?

At present, we ship within India. We are actively working on expanding our shipping to other countries and will announce updates on our social media and newsletter. Sign up to be the first to know.

Can I return or exchange my order?

Please refer to our return and exchange policy bar at the bottom 

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