Terms of service

Terms & Conditions

Brew Sage

These Terms & Conditions apply to all products sold through our website.
By placing an order with BrewSage, you agree to the following terms.

WHO WE ARE

Brew Sage is a premium wellness brand offering thoughtfully curated herbal infusions and beverages designed to elevate everyday rituals.

This website is operated by Brew Sage , based in India.
For any queries, you may reach us at:
hello@brewsage.in

ORDERING & CONFIRMATION

You may place orders through our website or via authorized channels.

Once your order is placed, you will receive an order confirmation email, indicating that we have received your request
Upon successful payment, a payment confirmation and dispatch update will be shared

For select or bulk orders, we may prepare products on demand to ensure maximum freshness and quality.
In such cases, dispatch may take 3–5 working days, and we recommend placing orders in advance.

Brew Sage reserves the right to accept or decline any order prior to dispatch, including in cases of product unavailability or unforeseen circumstances. Any payment made will be refunded or adjusted accordingly.

PRICING & PAYMENTS
All prices are listed in Indian Rupees (₹)
Prices are subject to change, but confirmed orders will not be affected
Shipping charges and applicable taxes (if any) are calculated at checkout

While we strive for accuracy, in the rare event of a pricing error:

You will be notified before order confirmation
You may choose to proceed with the corrected price or cancel the order
Payment Methods:
Online payments via credit/debit cards and other secure payment gateways
For approved bulk/wholesale orders, alternative payment terms may be offered

Late payments (where applicable) may attract additional charges.

SHIPPING & DELIVERY

We aim to deliver your Brew Sage experience as smoothly as possible.

Orders are typically processed within 24–72 hours of payment confirmation
Standard delivery timelines within India: 5–7 working days
Delivery timelines may vary based on location, logistics, or external factors

In case of delays or stock unavailability:

You will be informed promptly
Dispatch will be completed once the product is available

For special shipping requests or bulk deliveries, please contact us directly.

PRODUCT CARE: SHELF LIFE & STORAGE

Our products are crafted with care and designed to retain their quality over time.

Average shelf life: Up to 24 months (depending on product type)
To maintain freshness:
Store in airtight containers
Keep away from moisture, heat, and strong odors
Store in a cool, dry place

We do not recommend refrigeration or freezing, as it may affect product quality.

PRODUCT NATURE & VARIATIONS

Brew Sage products are made using natural ingredients.

Slight variations in color, taste, or aroma may occur
These variations are a natural reflection of authenticity and seasonal sourcing
LIMITATION OF LIABILITY

BrewSage is not liable for:

Delays caused by logistics or external factors
Minor natural variations in product characteristics
Individual sensitivities to ingredients

Customers are encouraged to review product details before consumption.

POLICY UPDATES

We may update or revise these Terms & Conditions from time to time to reflect:

Changes in operations
Legal or regulatory requirements
Improvements in customer experience

The applicable terms will be those in effect at the time of your purchase.

GOVERNING LAW

These Terms & Conditions are governed by the laws of India.
Any disputes shall fall under the jurisdiction of applicable courts in India.

CONTACT

For any questions, support, or assistance:

hello@brewsage.in